I’ve always loved teaching.I enjoy explaining things to people and helping simplify complex ideas for greater understanding.
I’ve spent nearly my entire 35-year career advising small and mid-sized businesses and their owners, working with over 200 companies over that time. I spent 24 years at Andersen Consulting/Accenture, where I was Managing Partner of the Chicago-based Middle Markets group, and expanded it to six other Midwest locations. I was also responsible for a software line of business and led projects at several large companies, including Caterpillar and Whirlpool. I’ve worked in a variety of industries including manufacturing, distribution, construction, and professional services. I enjoyed leading projects in business systems design and implementation, business process improvement, and supply chain management. That’s why I get it – I know what it’s like to be both an employee and a leader and now I want to help other entrepreneurs succeed.
In 2002, I founded The Prestwick Group, a consulting and advisory firm focused on small and mid-sized businesses and their owners and became a Professional Implementer of the Entrepreneurial Operating System (EOS).
When I became an Implementer, I was told that our role was to become a facilitator, coach and teacher.
Then in 2010, someone handed me Traction. I was blown away. Here, everything that I was drawn to in each of the other books — people, process, strategy — was all pulled together in this magical system called EOS. It integrated a lot of concepts that I already knew and believed in. Plus, EOS is clearly targeted towards small and mid sized businesses, which are the kind of businesses I most enjoy working with.
EOS allows me to help business leaders “enter the danger”. This means asking the tough questions and raising the tough issues to ultimately arrive at a healthier place.
C&K Trucking Success Story
C&K Trucking is one of the largest local movers of containers in the US. They encompass 15 terminals in the Eastern half of the US and have over 900 drivers.
Their challenge: they wanted to instill greater accountability throughout the organization and believed EOS could provide them with the means to do so. EOS did just that, and it has been a key part of their dramatic growth over the past 7 years.
They now run over 20 meetings each week using EOS at many levels of the company including a holding company, operating group, regional operations teams, and individual terminals. EOS has given them a common language, better communication, a consistent way of planning and prioritizing, more disciplined execution, and greater accountability.
One of the Core Values of EOS is “Help First”The best part about being an Implementer is that I love doing exactly that.
But in the last 15 years, I’ve done 500+ behavioral assessments and interpreted 300+. When you teach it, you become self-reflective. The bottom line — now that I’m more aware of its importance I’ve become a raging fan of the people side of business. It’s the part I enjoy the most — to get the team healthy, open, and honest.
It’s transformed my thinking. I think about what Patrick Lencioni says in, “The Advantage.” He believes that healthy teams are the only sustainable advantage. Everything else about a company can be copied except the people & culture.
NAPCO Success Story
NAPCO is a manufacturer and distributor of products for refinishing hard surfaces. When I first met the owner (Steve) 15 years ago, he was working 70+ hours a week and was doing everything. Sound painfully familiar? Keep reading.
Steve’s challenge: He needed to delegate some responsibility in order to get out of the day-to-day business.
NAPCO began using EOS in 2012 and has since created a true leadership team at the company. Steve now works 3 days a week and takes a number of long vacations every year. His Integrator and her leadership team run the business day-to-day, giving Steve the personal freedom he wanted. He is now in a seat/role that best uses his passions and abilities and he has truly “delegated and elevated”.